Right here! Currently, Misen knives are available through our website. Our line of cookware will soon be available for pre-order on our website as well.

We accept most major credit and debit cards; Paypal; and gift cards.

We process live orders as quickly as possible, so once you've placed it, we're typically unable to make adjustments to your shipping address or items. If you have any changes or cancellations, send us an email at hello@misen.co as soon as possible with the subject line "Changing my order" or "Cancelling my order", and we'll do our best to help before your order ships out.

We currently offer two expedited shipping options including 1-2 day shipping and 2-3 day shipping. This selection can be made during checkout.

Orders placed before 1pm EST on business days will ship same day. Orders made after 1pm EST will ship the next business day.

We stand behind our products and want you to be satisfied with your purchase. We accept returns and exchanges on any unused items in their original packaging within 21 days of the date of delivery. We can issue returns only to the original form of payment.

If you live in the US, we can provide you a pre-addressed shipping label to assist with your return. No postage is required, but a $7 shipping charge will be deducted from your refund. If you’d prefer, you can send your knife back to us via the carrier of your choice. We strongly recommend that you use a shipping method that provides tracking for orders shipped yourself.

Please note that for orders shipped to Canada, we’re unable to provide labels for returns.

If you’d like to begin a return, email us at hello@misen.co with the subject “Return” to get started.

Stuff happens, and when it does we're here to help. In the unlikely event that there is an issue with your order, send us a note at hello@misen.co with the following information, and we'll take care of you:

1."Order Issue" in the subject line
2. A photo of the issue (if relevant)
3. Your order number

Your order will ship with a tracking number in the shipping email. If you'd like to keep an eye on where your package is, or need help with your delivery, you can reach out to the carrier directly or check their tracking site.

U.S. Postal Service: Track Your Package / 1-800-222-1811
FedEx: Track Your Package / 1-800-463-3339

If you have any questions about where your package might be, feel free to drop us a line at hello@misen.co

We currently ship all orders out of our East Coast warehouse facility in the US.

We currently ship orders to the US, and Canada. If you live outside of our delivery zone and would like to see Misen in your country, send us a note at hello@misen.co. Please note that Misen is not responsible for duties, taxes, or additional charges for orders shipped internationally.

Our Chef, Paring & Serrated Knives are made with AUS-8, a high-carbon Japanese stainless steel that offers a great balance of edge retention and durability.

Our knives are made with imported Japanese steel and manufactured just outside of Shanghai.

How often you need to sharpen your knife depends on how often you use it! At a minimum, we'd suggest 1-2 times a year.

We highly recommend washing your knives by hand with soap and warm water and drying immediately afterwards.

Please do not put your Misen knives (or any high quality kitchen knife) in the dishwasher. Dishwashers can dull or even damage knife blades and handles.

Please don't store your knives unprotected in a drawer! Other items in the drawer can damage the edge and the knife itself could injure wayward hands reaching in.

Magnetic strips, knife blocks, knife trays, and blade guards all have their advantages, and we’d suggest choosing the one that works best for you.

A sharp knife = safer + more fun to use. While your Misen knife will arrive sharp, with continued use over time it will go dull, as all knives do. We realize not everyone wants to take the time to learn how to sharpen their knives at home (but they should!), so every Misen Chef's Knife comes with lifetime sharpening.

We’re putting the final touches on our Lifetime Sharpening Program but should have the webpage live very soon! In the meantime, feel free to direct any questions or concerns to hello@misen.co.

Misen Cookware starts with a layer of induction-compatible 18/0 stainless steel, followed by layers of aluminum & aluminum alloy. Finally, it is finished with a layer of food contact safe  18/10 Stainless Steel.

All Misen Cookware is manufactured just outside of Shanghai.

Yes! All Misen Cookware is dishwasher safe & extremely easy to care for!

Yes! All of our cookware is safe in the oven up to 500ºF.

Misen Cookware is compatible with all induction, gas & electric stoves.

We recommend using a dishwasher or warm soapy water with a plastic scouring pad or sponge. If you have food that is caked on, try a mildly abrasive cleaner like Bar Keeper’s Friend. Make sure to completely dry your cookware before storing it.

In order to prevent your ingredients from adhering to your stainless steel pans, you must properly preheat them. Without preheating, the proteins in your food instantly adhere to the cold pan and will be a pain to work with. To see the preheating method in action, click HERE

Our name comes from 'mise en place'- a culinary term that means "to put in place." Chefs use the term to describe the process of setting up their stations before service. Misen is an ode to mise en place; better cooking through proper preparation with quality tools.

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